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The offer is available to businesses registered in India with a valid GST number.
Applicants must complete and sign a Non-Disclosure Agreement (NDA) and Service Level Agreement (SLA) prior to onboarding.
The service is subject to approval based on internal compliance and verification processes.
The services under this offer are valid within India and Middle East
International messaging or communication features are not covered under this offer and must be requested separately.
This offer is valid for a period of 12 months from the date of activation or agreement signing, whichever is earlier.
Renewal terms and revised pricing, if applicable, will be communicated prior to the end of the term.
Customers are required to be compliant with TRAI’s Distributed Ledger Technology (DLT) and Local compliances for Middle East regulations.
Sender ID registration, content templates, and header mapping must be completed on the respective DLT platforms (e.g., Videocon, Airtel, Jio, Vodafone).
No messaging activity will be permitted until DLT compliance is verified.
A verified WABA number is mandatory to initiate WhatsApp messaging services.
If not already available, OneXtel will assist in the application and onboarding process for the WABA setup.
The customer is responsible for WhatsApp template approvals, use case declarations, and handling policy compliance.